If you own a small business, or even a Fortune 500 company, you need to have a solid information technology department on your side. Information technology, also commonly referred to as IT, is an expansive term that encompasses all forms of technology, from computers and software equipment to phone systems and operation devices.
Here are five benefits for small businesses that have an IT department. After reading this article, you should consider integrating other portfolio and business management products into your company’s regimen to help it run smoother.
Protecting Critical Data
If you have an online database that includes vital customer information, an information technology team will protect that data and keep it under lock and key. The last thing you need (or want) is to have all of your clients’ personal information, such as their credit cards, addresses, and phone numbers, available for online thieves and hackers to steal.
Your company can only operate as well as the tools and equipment you provide your team with. Having a reliable IT department helps to streamline workflow for small businesses, offers shared storage features, and even a collaborative work environment that employees can use to their benefits.
Clear Channel of Communication
Rapid communication is essential for increased productivity, higher revenue, and happier customers. It also enables you to make better business choices and eases your expansion into new territories.
This is why it’s important to have a productive IT department in your biz’s corner that allows your staff to communicate efficiently with customers, as well as one another. Information tech equipment can also be used to send business status reports, update workers about current news and info on projects, and increase customer service operations.
It is predicted that 40 percent of the workforce will be temps, telecommuters or freelancers by 2020. If you have an IT department, you can also utilize communication clouds to talk to remote workers and communicate with your team from anywhere in the world via email, video conference, or internal chat rooms.
Another benefit of having an IT department for your small company is the ability to safely store information, including valuable company records and client data, in one, secure central spot. This makes it easy to find the data you are looking for in a timely and effective manner.
As you can see, there are many benefits to having an IT department for your small business. From protecting client info to operating more efficiently, having an information technology department and dependable IT professionals working for you can help your small business to blossom. If you don’t already have an IT component in your biz, now is the time to get one.